MedicalLicensing, LLC, doing business as Docs2Collab (“we,” “us,” “our”), is committed to protecting the accuracy, confidentiality, and security of your Personal Data. This Privacy Policy outlines how we collect, use, and share your personal information when you use our platform, mobile application, or visit our website (docs2collab.com).
By accessing or using our services, you agree to this Privacy Policy, which is part of our Terms of Service. Please read this Privacy Policy carefully to understand how we handle your data.
What Is Covered by This Privacy Policy?
This Privacy Policy covers all interactions between you (“you,” “user,” “you’re”) and Docs2Collab, including:
- The use of Docs2Collab to connect Nurse Practitioners (NPs) and Physician Assistants (PAs) with collaborating Physicians.
- Your use of our website, mobile applications, social media channels, or other communications related to services provided by Docs2Collab (“Services”).
- Personal information you provide directly or information we collect automatically during your interactions with our website, platform, or services.
This policy does not cover third-party services, such as websites or platforms linked to our services, or external service providers (collectively, “Third-Party Services”). These third parties have their own privacy policies, and we recommend you review them.
We may update this Privacy Policy from time to time. If any material changes are made, we will notify you by posting the revised version with an updated revision date on our website. Please check this page periodically to stay informed of any changes.
What Personal Information Do We Collect?
Docs2Collab collects various types of personal information to provide and enhance our services. We collect information directly from you, automatically as you use our services, and from third parties.
A. Information You Provide Directly
You may be asked to provide the following personal information:
- Identification Information: Name, date of birth, contact information (email, phone number).
- Professional Information: Credentials related to your profession, including medical licenses, certifications, and NPI numbers required for regulatory compliance.
- Identity Verification: Proof of identity (e.g., Driver’s License, Passport, Tax Identification Documents).
- Login Information: Username, password, and account details.
- Financial Information: Payment information, billing address, and bank account or credit card details for transactions.
- Communication Data: Any correspondence or inquiries sent to us, including support requests, feedback, or questions about our services.
B. Information We Collect Automatically
When you interact with our website or mobile application, we may automatically collect certain data:
- Technical Information: IP address, browser type, device information, operating system, and usage data (e.g., time spent on pages, navigation through the site).
- Cookies and Tracking Data: Information collected through cookies, web beacons, JavaScript, and other tracking technologies, including browsing activity, referral URLs, and interaction with ads or content on our platform.
C. Information from Third Parties
We may receive personal information from third parties, including:
- Identity Verification Services: To confirm your professional status or verify your credentials.
- Payment Processors: Information related to your payment transactions.
- Public Sources: Data from publicly available sources or social media platforms.
We may also collect information about you from background checks or other third-party service providers, such as identity verification, fraud prevention, or compliance services.
How Do We Use Your Personal Information?
We use your personal data for the following purposes:
A. To Provide and Maintain Our Services
- Account Management: To set up, maintain, and manage your account on Docs2Collab.
- Service Delivery: To facilitate collaboration between NPs, PAs, and Physicians, ensuring compliance with professional and legal standards.
- Identity and Professional Verification: To verify your credentials, licenses, and professional status as part of our regulatory obligations.
- Payment Processing: To process payments, manage transactions, and maintain payment history.
B. To Communicate with You
- Service Notifications: To notify you of updates, account changes, regulatory requirements, or services related to your use of Docs2Collab.
- Customer Support: To address your questions, concerns, or requests and to provide ongoing technical support.
- Marketing and Promotions: To send you promotional emails, newsletters, and marketing communications based on your consent (you can opt out at any time).
C. For Legal and Compliance Purposes
- Regulatory Compliance: To comply with legal obligations, including those related to professional licensing and medical regulatory requirements.
- Legal Enforcement: To enforce our terms and policies, including responding to legal processes, such as subpoenas, court orders, or government requests.
D. For Service Improvement and Personalization
- Improving Services: To monitor and analyze usage trends, optimize the user experience, and enhance the functionality of our platform.
- Personalization: To tailor content, recommendations, and advertisements to your preferences and interests based on usage data.
SMS Communications and Consent
By providing your phone number, you may opt in to receive SMS (text) messages from Docs2Collab regarding updates, service information, and other relevant communications. We do not share your SMS consent with third parties or affiliates for marketing purposes.
- Opt-Out: You can opt out of receiving text messages at any time by replying “STOP” to any SMS message you receive from us, or by contacting us at info@docs2collab.com.
How We Share Your Personal Information
We share personal data with third parties only under certain circumstances and for specific purposes:
A. Legal Disclosures
We may disclose your personal information to comply with legal obligations, such as responding to law enforcement requests, regulatory requirements, or to protect our rights or the safety of our users.
B. Service Providers
We engage third-party vendors, contractors, or service providers to help us with specific tasks, such as:
- Payment Processing: To manage and process payments.
- Identity Verification: To confirm the identity and professional qualifications of NPs, PAs, and Physicians.
- Hosting and Data Storage: To store and host data securely.
- Marketing and Analytics: To improve our services, manage marketing campaigns, and analyze user activity.
We ensure these service providers use your personal data only as necessary to provide their services and in accordance with applicable laws.
C. Business Transfers
In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to a successor organization.
D. De-Identified or Aggregated Data
We may share de-identified or aggregated data with third parties for research, analytics, or marketing purposes. This data will not identify you personally.
E. At Your Direction
If you request us to share your personal information with a third party, we will do so according to your instructions.
Your Rights Regarding Your Personal Information
Depending on your location, you may have certain rights regarding the personal data we collect and process. These rights may include:
- Access: The right to request access to the personal data we hold about you.
- Correction: The right to request correction of inaccurate or incomplete information.
- Deletion: The right to request deletion of your personal information under certain circumstances.
- Opt-Out: The right to opt out of marketing communications or withdraw consent for certain types of processing.
To exercise any of these rights, please contact us at info@docs2collab.com. We will respond to your request within the time required by applicable law.
How Does Docs2Collab Secure My Information?
We use a combination of administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. This includes:
- Encryption: We use encryption technologies, such as Secure Sockets Layer (SSL), for transmitting sensitive information (e.g., payment data).
- Secure Data Storage: We store personal data securely and limit access to authorized personnel only.
- Data Breach Response: In the event of a data breach, we will notify affected individuals and regulatory authorities as required by law.
Despite our efforts, no system can be guaranteed to be 100% secure. You are responsible for safeguarding your account credentials and ensuring that you use strong, unique passwords for your account.
Data Retention and Deletion
We retain personal data for as long as necessary to provide the services or as required by law. Upon account termination, we will retain or delete your personal information in accordance with our legal obligations or as otherwise described in this Privacy Policy.
Dispute Resolution for Privacy Concerns
Any disputes arising from or related to the processing of personal data as described in this Privacy Policy will follow the dispute resolution process outlined in our Terms of Service, including mediation in Broward County, Florida.
Age Restrictions
You must be at least 18 years old to use Docs2Collab’s services. Our website and services are not intended for children under 18, and we do not knowingly collect personal data from individuals under this age. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it. If you believe we may have collected information from a minor, please contact us.
Does Docs2Collab Use Cookies?
Yes, we use cookies and similar tracking technologies to:
- Improve the functionality of our website.
- Analyze usage patterns and traffic.
- Enhance user experience by remembering preferences and providing relevant content.
Cookies are small data files that are stored on your device when you visit our website. You can control cookie settings through your browser, but disabling cookies may affect the performance of the website.
Types of Cookies We Use
- Essential Cookies: Required for the operation of our website and platform.
- Analytics Cookies: Help us understand how users interact with our services.
- Functional Cookies: Remember your preferences and settings.
- Targeting Cookies: Used to deliver personalized advertisements.
Managing Cookies
You can manage or delete cookies through your browser settings. However, please note that disabling cookies may interfere with the functionality of our services.
Third-Party Links and Services
Our website may contain links to third-party websites or services that are not operated or controlled by Docs2Collab. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you interact with.
How Does Docs2Collab Respond to “Do Not Track” Signals?
We do not currently respond to “Do Not Track” (DNT) signals sent by web browsers. You can manage your cookie settings and privacy preferences through your browser settings.
Additional Rights for EEA, UK, and Swiss Residents
If you are a resident of the European Economic Area (EEA), United Kingdom, or Switzerland, you are entitled to additional rights under the General Data Protection Regulation (GDPR):
- Right to Data Portability: The right to request that we transfer your personal data to another service provider.
- Right to Object: You may object to the processing of your personal data in certain circumstances.
To exercise these rights, please contact us at info@docs2collab.com.
Additional Rights for California Residents
Under the California Consumer Privacy Act (CCPA), California residents have the following rights:
- Right to Know: You can request to know what personal information we have collected about you, how we use it, and with whom we share it.
- Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: You can opt out of the sale of your personal data (though we do not sell personal data).
To exercise these rights, contact us at info@docs2collab.com. We will respond to your request within 45 days.
Additional Rights for Nevada Residents
Under Nevada law, Nevada residents have the right to opt out of the sale of their personal information. While Docs2Collab does not sell personal data, you may still request to opt out by contacting us at info@docs2collab.com.
How to Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: info@docs2collab.com
This Privacy Policy is designed to comply with all relevant laws and regulations, including GDPR, CCPA, and other applicable data protection standards. Docs2Collab is committed to safeguarding your privacy and maintaining transparency in our data practices.